Alternative Dispute Resolution
A Resource Guide

INTRODUCTION

SECTION I:
ALTERNATIVE DISPUTE RESOLUTION TECHNIQUES AND AGENCY PRACTICES

• Agriculture
• Air Force
• Army
• Broadcasting Board of Governors
• Central Intelligence Agency
• Commodity Futures Trading Commission
• Corporation for National Service
• Defense Logistics Agency
• Defense Threat Reduction Agency
• Education
• Energy
• Federal Deposit Insurance Corporation
• Federal Election Commission
• General Accounting Office
• General Services Administration
• Health and Human Services
• Interior
• Justice
• Labor
• Library of Congress
• National Aeronautics and Space Administration
• National Security Agency
• Navy
• Office of Personnel Management
• Postal Service
• Smithsonian Institution
• Social Security Administration
• State
• Tennessee Valley Authority
• Transportation
• Treasury
• U.S. Congress
• Veterans Affairs

SECTION II: ALTERNATIVE DISCIPLINE AGENCY PRACTICES

SECTION III: SHARED NEUTRALS PROGRAMS

SECTION IV: ADMINISTRATIVE APPEALS AGENCIES

• Equal Employment Opportunity Commission
• Federal Labor Relations Authority
• Federal Mediation and Conciliation Service
• Merit Systems Protection Board
• Office of Special Counsel

SECTION V: ADR TRAINING AND ASSISTANCE SOURCES

• Part I. Federal Sources for ADR Training and Assistance
• Part II. Non-Federal Sources for ADR Training and Assistance
• Part III. ADR Videotapes
• Part IV. Periodicals and Newsletters

SECTION VI: ADR WEB SITES

SECTION VII: BIBLIOGRAPHY

• Articles
• Books and Reports

APPENDIX

• Part I. ADR Act of 1996
• Part II. How to Evaluate the Guide's Usefulness and Quality
• Part III. How to Provide Updated Information

INDEX