From: InformationWeek/Government
Federal programs promoting the use of risk dashboards can boost real-time visibility, but only if they are used correctly.
Dashboards are used throughout business and industry to provide a measure of success. A correctly designed and implemented dashboard can provide critical information to an organization about performance and risk measures in near-real time. The dashboard information should drive the organization to excel in meeting goals while minimizing risk and provide early warnings of possible problems. Dashboards are a good thing when used correctly, but how do we know if we are measuring the correct indicators?
As part of the Department of Homeland Security’s Continuous Diagnostics and Mitigation (CDM) program, organizations must develop a dashboard to allow DHS to assess the level of risk by agency. DHS states it will do this by collecting input from sensors placed in 144 agencies. These sensors will allow an agency to “quickly identify which network problems to fix first, and empower technical managers to prioritize and mitigate risks on their respective networks.” While this goal is admirable, we need to examine the methodology proposed to ensure the dashboard will function as intended.
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