Editor’s Note: The website for the Federal Trade Commission’s Bureau of Consumer Protection is available here.
From: Bold Ride
by
Uber has become the go-to choice for those who want a ride and don’t want to bother with the often poor customer service of a cab. Their app lets you hail a ride and it lets you see if there are any drivers close to your current location. It might look like you’re surrounded by Uber drivers who are all moments away, but those car icons on your screen might not be accurate.
This bit of misinformation was picked up my an Uber driver who noticed there were cars right in her neighborhood, but their arrival time at her door was 17 minutes. According to Motherboard, these phantom rides aren’t an anomaly.
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