Hotel Data Breaches: Can You Protect Business Travelers?

From: Business Travel News

By Julie Sickel

Within 34 days in November and December, three of the most recognized hotel companies announced major breaches of customer payment data.

The volume of malware attacks going after guest card payment information raises the question, why does this keep happening to hotels?

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Within the span of 34 days, three of the most recognized companies in the hotel industry announced major breaches of customer payment data. But they weren’t the first to make such an announcement in 2015. In July, the Trump Hotel Collection announced it appeared to have been the victim of malware attacks on POS systems, later confirming seven properties were affected. In April, previous hacking victim White Lodging Hotel Services Corp. announced POS systems at 10 of its franchised hotels had again been compromised. The month prior, Mandarin Oriental Hotel Group disclosed hacks at “an isolated number” of hotels in the United States and Europe.

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“There are a lot of places where regulation of data-security conduct can come from in the hotel industry,” said Sandy Garfinkel, chair of law firm Eckert Seamans’ data security and privacy practice group

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8 responses to “Hotel Data Breaches: Can You Protect Business Travelers?”

  1. Marx Bronx says:

    This paranoia is getting me already. Look, who cares of your personal data unless you stay in this hotel with someone’s high ranking husband? Forget about this stuff.

  2. toffeelover says:

    Hmm, even though you don’t stay in the hotels with someone you oughtn’t, it is still your right to force those hotels keep your bank details, name and itinerary in secret. Just for security purposes sometimes. Anyway, I am out of that. Because I booked a Jeep tour in Skye and didn’t say in the hotels. And they made my trip a dream come true!

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