Why Uber Continues to Expand

One might wonder why Uber continues to expand notwithstanding growing complaints from its drivers, its competitors and its regulators.  See for example this article from the Wall Street Journal:

Uber Driver Held in Michigan Shooting Spree That Left Six Dead

Authorities investigate whether man took paying passengers around between attacks in Kalamazoo County

Well we surmise that the reason is service.  Say what you wish, when you call Uber you get a ride in minutes.  Compare for example an Uber experience  with that of  the Publisher calling Red Top  Select Sedan  (Arlington, Virginia)  repeatedly this morning and no one answered the phone.

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